School FAQs

If you can't find your question here, please use chat support on our website.

Yes! Get in touch with us here and we will set up a time to chat about the upgrade options for your classroom.

Go to our Business to Business site and enter the email on the school account. If you have forgotten the password, please use the Reset Password option. If you have forgotten the email that was used when the account was created, please use our live chat option or send an email to customersupport@efoodhandlers.com

Register your School Business Account here.

Log into your School Business Account here: https://b2b.efoodhandlers.com/Login/
Students who have an eFoodHandlers Training Account can log in here: https://www.efoodhandlers.com/Account/Login

From your School Business Account, click the Purchase Training tab on the right. Then choose your desired course products, update the quantity and click Add To Cart. When you select the Checkout button you can choose your preferred payment type. If you choose the “Pay By Purchase Order” option, a quote will be automatically created and stored under your Billing tab.

Yes, after you add the courses to your cart, you can choose Pay by Purchase Order. Once the PO has been received and applied to your account, the tokens will be available for assigning.

Tokens are what you assign to your students to begin training.

1 token for each student

Click on Manage Tokens, then the Assign button. Utilize Option 2 to assign tokens to existing users. Option 1 is best for new students registering for the first time.

Direct your students to register at www.efoodhandlers.com/register

On the registration page, enter the School Business Account ID in the Employer/School Code box. The teacher will then assign the token through the school account using the ASSIGN BY LIST option in the Manage Tokens tab. Once the token is assigned then the student can continue with the course.

You can see your student's progress under the Usage button or through the Students Records tab.

Under the Billing tab on your school account, you can see your invoices and receipts.

On your School Account Main page, select Account Detail and click the EDIT button in the Active Classes header.

Log into your account and go to the Account Detail tab. Click the EDIT button in the Account Detail header

Yes, The training is available in English, Spanish, Chinese, Tagalog and Vietnamese. depending on your course, state and county.

Many of our programs can be taught in a SPED classroom - if you need it to be set up for your class with a particular teaching style, we can work with you and your students to make sure it is set up correctly. Email us at schoolservices@efoodhandlers.com with the subject line SPED classroom.

If a student is having trouble receiving the email, or if their emailed invitation link expires, they can recover their assigned course by visiting this link. They will need the email address and your School Account's FacilityID to recover their token.

If a token has yet to be redeemed, it can be recovered and the token will be put back into your account. Click on the USAGE button under the Manage Token Page. Tokens cannot be recovered once a student has clicked on the link and registered.

We offer accredited food handler, food manager, food allergen awareness, COVID, alcohol server, harassment prevention training and UST training. To view our must popular course options, click here: https://www.efoodhandlers.com/eFoodSchools/#pricing-options

ServSafe is another brand and company that provides training and certifications for the food and beverage industry, just like us. At eFoodHandlers, we provide cost effective training for students and professionals.

Check your state requirements to see which level of training your students need to participate in your class and to get a summer job - it is likely the basic food handler certification or a food manager certification, and we have both!

ProStart is a branch of ServSafe that allows students to invest their time in the culinary world by studying the art of cooking and learning how to manage a restaurant.

Our training is focused on providing an approachable and affordable training program for every classroom. No matter the size, budget, or learning style, we are here to help your students learn. With eFoodSchools, every student has the chance to learn about the Food and Beverage Industry in addition to gaining a certificate to help them in the working world.

From your teacher account home page, click on Account Detail. Scroll down to ACTIVE CLASSES and click EDIT. Click on the check mark under ACTIONS.

To Resolve this issue:
Verify the student’s email address.
  • Confirm that the student is logging in with the same email you used to assign the course token.
Check for duplicate or existing accounts.
  • If the student used a different email, they may have already started the course under another training profile.
  • If so, have them log out and then log back in using the original credentials they used to start the course.
If they have not started the course yet:
  • Have the student log in to the account they created.
  • Click their name in the upper-right corner and select “My Profile.”
  • Enter your School Facility ID and click Update to link their account to your school.
Reassign the course token. Once the student’s account is linked:
  • Log in to your school account.
  • Go to Manage Tokens → Usage and recall the previously issued token.
  • Use Option 2: Assign from List to assign a new training token.
  • The course will then appear under the student’s Training tab.

If a student is not appearing on under your Student Records. Have them log into their training account, click on their name in the upper right corner of the page and then select My Profile. Instruct the student to enter your School Account’s Facility ID in the Facility field and click Update. This should manually add them to your records tab.

Direct your students to register at www.efoodhandlers.com/register

On the registration page, enter the School Business Account ID in the Employer/School Code box. The teacher will then assign the token through the school account using the ASSIGN BY LIST option in the Manage Tokens tab. Once the token is assigned then the student can continue with the course.

If you have met the purchasing requirements to access additional training resources (check eligibility here), they will be available under your School Business Account’s Resources Tab as well as on the student’s account.

Log into your teachers account. From the Account Summary page, click on RESOURCES. They wil be available under in the Food Safety Premium Resources section.

The student either took the practice test or took the final and did not pass. Please have them log into their account and take the final exam.

Unfortunately, once the student has started training the token cannot be recovered.

Emailed invitations are valid for two weeks. If a student’s invitation link expires or they experience issues receiving the email, they can recover their assigned course by visiting our Account Recovery page and entering their assigned email address and your School Account’s Facility ID.