School FAQs

If you can't find your question here, please use chat support on our website.

Any student who currently has a 1 year certificate can extend it for another two years for $5.00. Please send us a list of students with their certificate #’s to schoolservices@efoodhandlers.com . We will then send you an invoice. Once that invoice has been paid, we can extend the certificates.

Yes! Get in touch with us here and we will set up a time to chat about the upgrade options for your classroom.

Go to our Business to Business site and enter the email on the school account. If you have forgotten the password, please use the Reset Password option. If you have forgotten the email that was used when the account was created, please use our live chat option or send an email to customersupport@efoodhandlers.com

Go to eFoodSchools - select the package you would like for your students, create an account and check out. After that, you will receive an email from us letting you know where you are in the process!

To login to your school account, click here .

After you create or login to your school account, click on the Purchase Training button. Choose your state, program and number of courses needed.

If you have already created an account, click here to request more tokens.

If you have NOT created an account, please click here .

For $25.00, you will be able to access our technical support for the remainder of the school year. Log into your account, click on SHOP at the top, select Browse in the drop down. On the left hand side, click on Subscriptions. Add the Technical Fee to your cart and make the payment by CC, purchase order or by check.

Yes, after you add the courses to your cart, you can choose Pay by Purchase Order. Once the PO has been received and applied to your account, the tokens will be available for assigning.

Tokens are what you assign to your students to begin training.

Click on Manage Tokens, then the Assign button. You can assign via an email to a new or existing user.

Direct your students to register at www.efoodhandlers.com/register

On the registration page, enter the School Business Account ID in the Employer/School Code box. The teacher will then assign the token through the school account using the ASSIGN BY LIST option in the Manage Tokens tab. Once the token is assigned then the student can continue with the course.

You can see your student's progress under the Usage button or through the Students Records tab.

Under the Billing tab on your school account, you can see your invoices and receipts.

On your School Account Main page, select Account Detail and click the EDIT button in the Active Classes header.

Log into your account and go to the Account Detail tab. Click the EDIT button in the Account Detail header

We offer the Basic Food Handler course in English and Spanish. The Managers Certification course is only offered in English.

Many of our programs can be taught in a SPED classroom - if you need it to be set up for your class with a particular teaching style, we can work with you and your students to make sure it is set up correctly. Email us at schoolservices@efoodhandlers.com with the subject line SPED classroom.

Have them check the spam or junk folder. Also, make sure the email is correct under the Usage button on the Manage Token Page. Lastly, check to make sure your school doesn’t block 3rd party emails.

If a token has yet to be redeemed, it can be recovered and the token will be put back into your account. Click on the USAGE button under the Manage Token Page. Tokens cannot be recovered once a student has clicked on the link and registered.

We offer the Basic Food Safety Course, Food Safety Managers Certification Course, Alcohol Servers and COVID training.

We can do that! Our PREMIUM PACKAGE will allow for collective classroom training.

ServSafe is another brand and company that provides training and certifications for the food and beverage industry, just like us. At eFoodHandlers, we provide cost effective training for students and professionals.

Check your state requirements to see which level of training your students need to participate in your class and to get a summer job - it is likely the basic food handler certification or a food manager certification, and we have both!

ProStart is a branch of ServSafe that allows students to invest their time in the culinary world by studying the art of cooking and learning how to manage a restaurant.

Our training is focused on providing an approachable and affordable training program for every classroom. No matter the size, budget, or learning style, we are here to help your students learn. With eFoodSchools, every student has the chance to learn about the Food and Beverage Industry in addition to gaining a certificate to help them in the working world.

From your teacher account home page, click on Account Detail. Scroll down to ACTIVE CLASSES and click EDIT. Click on the check mark under ACTIONS.

Chances are they have created a duplicate account and did not click on the link in the email that was sent when the token was assigned. Since the user may have registered without the link, the token would need to be assigned to the email the other registration is under.

The user did not use the link in the email to register or they have not used the code upon registration.

Direct your students to register at www.efoodhandlers.com/register

On the registration page, enter the School Business Account ID in the Employer/School Code box. The teacher will then assign the token through the school account using the ASSIGN BY LIST option in the Manage Tokens tab. Once the token is assigned then the student can continue with the course.

In your Teachers account, click on the Account Options tab at the top of the screen. Then click on Resources. The supplemental courses will only be available to accounts who meet the minimum requirements of 50 paid students for the Basic Training Program and/or 20 paid students for the Advanced Training program.

Log into your teachers account. From the Account Summary page, click on RESOURCES. They wil be available under in the Food Safety Premium Resources section.

Have the student log into their account. From the Study Process page, there will be a link below step 5 to access the Supplemental Training Modules.

The student either took the practice test or took the final and did not pass. Please have them log into their account and take the final exam in Step 4. If they fail the test 2 times, they must review the course again at no charge before they can take the exam again.

Unfortunately, once the student has started training the token cannot be recovered.