Refund Policy

Policy for Refunding monies Paid
Our primary mission is to promote food safety through education. Your satisfaction with our service is guaranteed. If you are not satisfied with the products or services provided by this site, we will gladly provide you a full refund within 90 days of purchase or prior to the printing of any card, badge or certificate, whichever occurs first.

We can only provide a refund against the originating credit card. We cannot issue cash refunds or refunds made at the request of third-parties.

Please note NO REFUNDS WILL BE GIVEN IF THERE IS EVIDENCE OF IMPERSONATION OR FRAUD subject to our Complaint & Appeals Policy. The credentials for refunded accounts may be deactivated.

To request a refund, email your request to To make sure we can find your account, please include a Certificate ID. We generally issue refunds on the same day requested. Please allow 3-5 days for bank processing.
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